*The following policy applies to products purchased through ContourAthletics.com directly. If you have purchased through Amazon.com or another retailer, please refer to Amazon's or that retailer's return policy.
Contour Athletics strives to exceed expectations by creating high quality products made to enhance your workout routine and active lifestyle. If for some reason you are unhappy with your order, we offer a 30 day satisfaction guarantee.
All returns require a Return Merchandise Authorization (RMA).
Returns that are sent without an RMA will not be credited/exchanged and RMA reserves the sole right to dispose of the product without notice.
All returns must comply with the following terms:
Customer’s are responsible for inspecting their order for any defects and reporting them to the Contour Athletics RMA department within 30 days of the original purchase date.
All returns and exchanges must be in original sale condition.
Items must not be damaged, washed, worn, and must be returned with tags and original packaging.
Returned products that fail to meet these conditions are subject to a restocking fee.
Original receipt or proof of purchase is required for all RMA requests.
Contour Athletics will provide exchanges and returns for customers within the continental U.S.
Refunds and Exchanges must be requested within 30 days of the original purchase date.
No exchanges or refunds are permitted after the 30 day return window.
*Customers residing in Puerto Rico, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, American Samoa, Alaska, or Hawaii: A flat rate shipping fee will be applied for exchanges.
Contour Athletics is not responsible for international shipping costs. Customers residing outside of the Continental U.S, are responsible for return shipping costs.
The Product must be returned via traceable means (UPS, FedEx, DHL, etc.).
International return tracking numbers must be reported to the returns department once the item is shipped.
There will be a fixed rate shipping fee which will be based on the shipment location.
Contour Athletics will not be liable under any circumstance for taxes, duties, VAT, or any additional shipping costs incurred.